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SEE WHAT THE HYPE IS ALL ABOUT
@myprettystraps
Frequently asked question
Yes, items purchased during sales or promotions can be returned or exchanged in accordance with our standard return policy.
Only straps requiring adjustments are accompanied by the necessary tools for proper installation.
No, we do not charge a restocking fee for returned items.
Yes, gift cards are accepted at checkout, and we also offer them for purchase.
If your payment is declined, please double-check your card details, ensure there are sufficient funds, and confirm with your bank that there are no restrictions on your account. If issues persist, please contact our support team for further assistance.
Please contact our customer support team trough the contact page, and we will resolve the issue promptly.
Yes, you will receive a confirmation email shortly after your order is placed.
First, ensure your payment has been processed. If it has, kindly contact customer support trough the contact page
If your order is delayed, please check the tracking information or contact customer support for further assistance.
You can reach our customer service in the contact page or by emailing us at support@myprettystrap.com.